Frequently Asked Questions

Find answers to common questions about booking, events, payments, and more.

  1. How do I book a service?

    Browse our services catalog, open a product or package to view its details, then add it to your cart and complete checkout. You will need a customer account to add items to your cart and place your order.

  2. Can I modify or cancel a booking?

    Yes. You can cancel a pending booking from the My Bookings page. For modifications, please contact our support team and we will assist you with any changes.

  3. Is there a limit on how many services I can book?

    No. You can book as many services as you need across your wedding events. Each booking is independent and tied to a specific event.

  4. How do I create a wedding event?

    Log in to your account and go to the My Bookings page. Click the "Add Event" button, fill in the event type, date, and venue details. You can create multiple events for different wedding functions.

  5. How do I manage multiple wedding functions?

    Your My Bookings page lets you create separate events for each function — mehndi, baraat, walima, and more. Each event has its own date, venue, and bookings, so you can plan everything in one place.

  6. How are payments handled?

    Payments are currently handled directly between you and the service provider. We facilitate the booking and coordination process. Contact your vendor for specific payment arrangements.

  7. Can I see pricing before booking?

    Pricing details are provided on each service page and during the booking process. If you have specific questions about pricing, please reach out to us via the Contact page.

  8. How do I find a vendor for my wedding?

    Visit the Vendor Directory from the main navigation. You can search vendors by name, service or location, and filter by city. Each vendor profile shows the services they offer, and you can book them directly from the relevant category.

  9. Can I use multiple vendors for one event?

    Absolutely. Each booking is independent and tied to a specific event, so you can book a decorator, caterer, photographer and makeup artist for the same function. Every vendor is managed separately from your My Bookings page.

  10. Are vendor prices fixed or negotiable?

    Prices shown are a starting point provided by the vendor. For custom packages, large guest counts, or special requirements, contact the vendor directly through their profile to agree on a final price.

  11. I am a service provider. How do I list my business on EVENTITT?

    We would love to have you! Reach out to us through the Contact page with your business details, and our team will guide you through vendor onboarding, approval, and listing your services on the platform.

  12. What if I need help during the planning process?

    We are here to help! Visit our Contact page to send us a message, and our team will get back to you within 24 hours. You can also reach us by phone or email.

  13. How do I update my account information?

    Account management features are available in your profile settings. For any issues updating your information, please contact our support team for assistance.

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